Before ordering: check the plan, not just the price
Open the plans section in the user panel and confirm whether you are choosing a monthly plan or a data package. Then check the data allowance and order total. Monthly plan prices are billed by the month, while a data package provides a fixed total allowance. If you are upgrading an existing monthly plan, also check the remaining days after the price difference is applied. Do not rely on the listed price alone; check your current account status too.
At checkout: follow the current instructions
Choose Alipay, WeChat Pay, or USDT and follow the details shown at checkout. If paying with USDT, carefully check the network, recipient details, and amount due. Do not reuse details from an older order. This page does not provide a payment address or fixed exchange-rate conversion; follow the checkout instructions for your current order.
After payment: confirm your benefits in the panel
After paying, return to the user panel to check the order status, plan name, and data details. A successful payment notice in your payment app and the benefits shown in the panel are separate steps; verify your order and plan details in your account. If the status has not updated, keep your order and payment receipt, then submit a ticket. Do not pay again right away.
When reporting a payment issue, provide the relevant order, payment method, and a description of what happened. You can redact personal information from screenshots if it is not needed for verification. Do not send your password or full subscription details. Check the same ticket for follow-up requests and the outcome to keep the full history in one place.